> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hyzl.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Call Logs
> Every call across all of your campaigns, searchable in one place.
**Call Logs** is the complete history of every call your campaigns have made, gathered into a single searchable list. You no longer have to open each campaign to find a call. Open it from **Call Logs** in the AI Calling sidebar. You can also jump to it from the **Open call log** button on the [Dashboard](/docs/ai-calling/managing-campaigns/dashboard).
The list reflects real call data and spans **all of your active campaigns**. A number you recognize surfaces whichever campaign it came from. hyzl hides calls from campaigns you have archived. Archiving a campaign removes it, and its calls, from Call Logs, the campaign filter, and the [Dashboard](/docs/ai-calling/managing-campaigns/dashboard) metrics.
**Access scope:** If you are a solo user or team member, you see calls from your own campaigns. If you are a team owner, you see calls across all team members' campaigns.
## Read the list
Each row is one call. The columns are:
| Column | What it shows |
| ------------ | ---------------------------------------------------------------- |
| **Contact** | The contact's name (or "Unknown"), with their phone number below |
| **Campaign** | The campaign the call belongs to. Click it to open that campaign |
| **Status** | The outcome of the call (see the statuses below) |
| **Warmth** | How interested the contact was: **Hot**, **Warm**, or **Cold** |
| **Duration** | How long the call lasted |
| **Date** | When the call was placed |
### Call statuses
Each call ends in one of these statuses. hyzl never calls a contact on your Do Not Call (DNC) list.
| Status | Meaning |
| ------------- | ------------------------------------------------------------ |
| **Answered** | The contact picked up and spoke with the AI |
| **Calling** | The call is currently active |
| **Waiting** | The call is queued but has not been placed yet |
| **Retrying** | hyzl is making a follow-up attempt |
| **Missed** | No one picked up |
| **Failed** | The call could not connect |
| **Cancelled** | The call was cancelled before it connected |
| **DNC** | The contact is on the Do Not Call list, so hyzl skipped them |
## Search and filter
A row of controls above the list lets you narrow down to exactly the calls you want:
* **Search**. Type a name or phone number to find a specific contact.
* **Campaign**. Limit the list to a single campaign (defaults to **All campaigns**). Start typing to search the list by name. Only your active (non-archived) campaigns appear.
* **Status**. Show only one outcome, such as just **Answered** or just **Missed** (defaults to **All statuses**).
* **Warmth**. Tap the **Hot**, **Warm**, and **Cold** chips to show only those leads. You can combine them to see, for example, both hot and warm leads at once.
* **Date range**. Choose a **From** and **To** date to focus on a specific window of time.
Filters stack together, so you can combine them. For example: all **Hot** leads from a single campaign in the last week. The total count at the bottom of the list updates to reflect whatever you have filtered to.
Call Logs is a read-only history for finding and reviewing calls. To act on a
specific result, open the call from inside its campaign. There you can play the
recording, read the transcript, work through action items, or override the lead warmth.
See [Call Results & Transcripts](/docs/ai-calling/managing-campaigns/call-results-and-transcripts).
## Next steps
See your headline metrics and call volume
Review and action an individual call