> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hyzl.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Insights

> See your AI Calling results for the last 7 days on one screen.

The **Insights** tab gives you a quick read on how your AI Calling has performed over the last 7 days. It also summarizes the follow-ups your AI sent on your behalf. It pulls the same numbers as the web dashboard, formatted for a single glance on your phone.

All figures on this tab cover the **trailing 7 days**. The screen shows a **Last 7 days** label under the title. To pull the latest numbers, swipe down to refresh.

## Result stats

A row of three stat cards summarizes your call activity for the window:

| Stat         | What it counts                        |
| ------------ | ------------------------------------- |
| **Calls**    | Total calls placed in the last 7 days |
| **Answered** | Calls that were picked up             |
| **Leads**    | Answered calls that turned into leads |

If a value is not available yet, the card shows a dash (`–`) instead of a number.

## Rate card

When there is enough activity to calculate them, a highlighted card sits below the stats showing two rates:

| Rate                    | How it is calculated         |
| ----------------------- | ---------------------------- |
| **% of calls answered** | Answered calls ÷ total calls |
| **% became leads**      | Leads ÷ answered calls       |

The card reads, for example, **"42% of calls answered · 18% became leads"**. The answer rate appears once you have at least one call. The became-leads rate appears once you have at least one answered call. Either figure shows a dash (`–`) when it cannot be calculated yet.

## Follow-ups sent by your AI

The **FOLLOW-UPS SENT BY YOUR AI** section shows what your AI did automatically after calls, in two cards:

| Card       | What it shows                                                                                                                        |
| ---------- | ------------------------------------------------------------------------------------------------------------------------------------ |
| **emails** | Follow-up emails your AI sent **via your connected inbox**. The count combines consented emails and missed-call re-engagement emails |
| **missed** | Missed calls still worth retrying, labeled **calls to retry**                                                                        |

<Note>
  These numbers reflect work the AI already did or queued for you over the last 7 days. To act on individual follow-ups, use the **Follow-ups** tab.
</Note>

## Next steps

<CardGroup cols={2}>
  <Card title="Follow-ups" icon="fire" href="/docs/mobile-app/follow-ups">
    Review and act on the leads and missed calls that need you.
  </Card>

  <Card title="Mobile App Overview" icon="mobile" href="/docs/mobile-app/overview">
    See everything you can do with AI Calling on hyzl.
  </Card>

  <Card title="Dashboard & Analytics" icon="chart-bar" href="/docs/ai-calling/managing-campaigns/dashboard-and-analytics">
    Dig into the full results and heatmaps on the web.
  </Card>

  <Card title="Follow-ups (SMS & Email)" icon="paper-plane" href="/docs/ai-calling/creating-a-campaign/follow-ups">
    Configure the SMS and email follow-ups your AI sends.
  </Card>
</CardGroup>