> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hyzl.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Resubscribe Links

> Win-back for fully-ended subscriptions, a texted checkout link with the discount already applied.

Some cancellations happen immediately rather than at the end of the billing period. For example, a member cancels right away instead of waiting out their term, or a trial lapses straight into cancellation. By the time hyzl calls, there is no active subscription left to un-cancel. A member whose plan is still active, or still in a trial, gets a one-tap apply link instead. That link keeps their current plan, covered in [Offer Texts](/docs/revenue-recovery/the-call/offer-texts). For a fully-ended subscription the call works a little differently:

1. hyzl calls the member within about a minute of the cancellation, the same as any other recovery call
2. If they are open to coming back, the AI offers your win-back discount
3. The AI explains that a link is on the way by text
4. Right after the call, hyzl texts a **resubscribe link**, a secure checkout page with your discount already applied
5. The member taps the link, confirms payment, and their subscription starts again immediately

The link is valid for **24 hours**. hyzl sends **at most one text per cancellation**.

<Note>
  The resubscribe link uses your existing price and payment setup in Stripe. It
  is not a new product or a different plan. It is just a fresh checkout for the
  same subscription, with the discount applied.
</Note>

Once the member completes the checkout, it shows up in Stripe like any other new subscription. [Analytics](/docs/revenue-recovery/analytics/overview) tracks the amount they paid as **Collected \$**. hyzl keeps that figure separate from the Retained revenue / month figure used for un-cancel saves. One is a one-time amount and the other is recurring.

The rules for when the link is (and is not) texted are covered in [Offer Texts](/docs/revenue-recovery/the-call/offer-texts).
