> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hyzl.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Pause and resume

> Turn each recovery trigger on or off independently, and read the workflow status badges.

Each trigger row on the **Workflows** page has its own on/off switch. The switches are independent. Pausing **Subscriber cancels** stops cancellation calls while a live **Trial ends without converting** workflow keeps running. The reverse holds too.

* **Pause a workflow** (switch off): hyzl immediately stops placing new recovery calls for that trigger. It also stops any automatic retries that were still pending. Nothing else changes: your offer, script, A/B arms, connection, and past results are all preserved.
* **Resume a workflow** (switch on): calling turns back on right away. hyzl automatically calls the members who cancelled during the pause, and runs the retries it held. You do not need to re-enter anything.

## Status badges

The card header shows the workflow's live status:

| Badge                                | Meaning                                                                                             |
| ------------------------------------ | --------------------------------------------------------------------------------------------------- |
| **Active — recovering since {date}** | At least one of the card's triggers is on and calling; the date is when recovery was last turned on |
| **Paused**                           | Every trigger on the card is switched off. No recovery calls will go out until you turn one back on |
| **Ready to enable**                  | The provider is connected but no workflow is running yet. Set one up from this card                 |

Pausing never interrupts a call that is already dialing or in progress; it only stops the *next* call. The status you see is read straight from the engine, so it always reflects what will actually happen.