Skip to main content
Revenue Recovery connects to a Stripe account you already administer, with subscription billing set up. When a member accepts a win-back offer on a recovery call, hyzl applies the discount directly. It goes to their subscription in your own Stripe account.

​
Connect Stripe

  1. Go to Integrations in the sidebar (under General)
  2. Find the Stripe card
  3. Click Connect Stripe
  4. Sign in to Stripe if prompted
  5. Authorize the connection
Once connected, the card shows a Connected chip and a View integration button. Every detail sits behind that button, in the Stripe panel. Connecting also creates a cancellation recovery workflow for you and points you at the Workflows page to review it. Everything you configure from here on lives there, not on the Integrations page.
One exception: if you started the connection from the New workflow wizard’s trial trigger, connecting creates nothing. The trial-end workflow is created only when you click Finalize & Launch at the end of the wizard.

​
What the Stripe panel shows

Click View integration on the Stripe card to open the panel. The panel also lists your recovery workflows and their on/off state. Open workflows page takes you to the Workflows page to change them.

​
Connected, with warnings

Stripe may report something about your account that could affect Revenue Recovery. Two examples are charges turned off, or an account in test mode. The panel then shows Connected, with warnings, along with a description of each issue. The connection still works. Review the warnings in your Stripe dashboard, and resolve them if they affect your ability to collect payment.

​
Requirements

  • A Stripe account you administer, with subscription billing already set up
  • A commission-billing card on file for the recovery fee. Add it on the Stripe panel. New accounts add it before recovery calls start
  • Members need a phone number on file in Stripe. See Phone Numbers for how to get numbers there and check your coverage
  • Only voluntary cancellations trigger a call. Subscriptions that lapse because a payment failed are not included

​
Disconnect Stripe

Click View integration on the Stripe card, then click Disconnect. A confirm step follows. hyzl immediately stops detecting cancellations and placing recovery calls for that account. Your campaign, past call results, and anything already applied in Stripe are not affected.