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hyzl can contact only members with usable phone numbers.
Collect explicit permission for recovery calls and texts. Use a separate, unchecked checkbox and store the wording and acceptance time in your records. Give every member a clear way to opt out.

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Provider fields

hyzl reads one specific field for each provider: hyzl does not use numbers from Stripe charges, invoices, metadata, or unrelated RevenueCat attributes.

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Stripe phone numbers

Add a phone number to each member’s Stripe Customer. Use one of these methods:
  • Turn on phone collection for Stripe Checkout or Payment Links.
  • Open one Customer, click Edit, and complete Phone.
  • Set customer.phone through the Stripe application programming interface for a bulk update.
Stripe saves Checkout and Payment Link phone numbers onto the Customer. The provider details show measured coverage after hyzl has enough records for a useful sample.

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RevenueCat phone numbers

Set the reserved RevenueCat $phoneNumber attribute for each member. Do not create a custom attribute with a similar name.
  • Call the RevenueCat software development kit’s setPhoneNumber helper after collection.
  • Use the RevenueCat member-attributes application programming interface for existing members.
RevenueCat does not expose enough data for hyzl to calculate account-wide coverage. The portal shows setup guidance instead.

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Number format

Send numbers in E.164 international format, including the country code. For example, use +15551234567. hyzl tries to normalize free-text numbers and skips values that it cannot normalize.

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Region eligibility

Phone coverage and region eligibility are separate. A valid phone number does not override the regions you exclude in Settings. By default, Settings includes all 50 United States and the District of Columbia. You can exclude states and decide whether to contact members whose state hyzl cannot confirm. hyzl checks the billing address first, then the phone area code. Toll-free, internet-based, non-United States, and other nongeographic numbers may leave the state unconfirmed. Configure calling regions in Settings.

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Improve existing coverage

Older members may predate phone collection. Use the provider methods above to backfill numbers from your own consented records. The connected Stripe details show overall measured coverage when the sample is large enough. Dashboard setup actions can also direct you to low phone coverage. Contact support through the portal or email support@atllas.com if you need help planning a provider backfill.