Follow-ups Feed

The Follow-ups feed in hyzl is your personal worklist of leads worth chasing right now. After your AI finishes a call, hyzl reads the saved outcome. It turns the leads that need a human touch into ready-to-fire cards: hot leads and booked meetings. Each card already has the call, text, or email written for you. So you just open your phone’s own dialer, Messages, or Mail and tap send.

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What lands in the feed

The feed surfaces every lead still worth a human touch, sorted so the hottest work comes first: Cold leads stay out of the daily feed (and out of Autopilot) so low-intent leads never flood you. They appear only when you switch to the All window. There they form a clearly-labeled “Long shots” tier that you can work if you choose to. Your phone builds each follow-up from what your AI saved on the call:

• its drafted emails and recommended callbacks
• the captured appointment details
• the lead warmth
• the call summary

Nothing is written back to your account when the feed builds; it is read-only until you take an action.

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The feed screen

At the top you choose the time window, then your follow-ups appear grouped by the action you need to take.

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Time window

A toggle lets you choose how far back the feed reaches. Week is the default. Not everyone dials every day.

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Grouped by warmth tier

Follow-ups are grouped into warmth tiers, hottest work first. Each section shows a count of how many leads it holds. Each card still carries its pre-written action (call, text, or email). The tiers just put the leads most worth your time first.

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Focus on one campaign

Tapping a campaign on the Home screen scopes the feed to that campaign. A chip with the campaign name appears under the title, and only that campaign’s leads show. Tap the ✕ on the chip to clear it and see everything again. Running Autopilot while scoped only works that one campaign’s leads.

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Read a card

Each card shows:

• the lead’s initials and name
• a warmth/outcome chip
• a one-line headline of what to do
• the campaign it came from

The chip reflects the call outcome: The headline tells you the suggested move. For example: Confirm the [day] at [time] meeting, Hot lead — reach out now, Email drafted & ready, or Missed them — send a nudge.

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Run Autopilot

When the feed has items, a Run Autopilot button appears at the top. This hands your queue to Autopilot, which shows the same pre-written actions one at a time.

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Empty and error states

Pull down on the feed to refresh at any time.

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The follow-up detail screen

Tapping a card opens its detail screen, where you can review everything before reaching out.

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Listen to the call

If a recording exists, a Listen to the call player appears at the top. Tap to play your AI’s actual conversation with the lead. The player shows progress and elapsed/total time. You can pause and resume.

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What your AI heard

When a call summary is available, a WHAT YOUR AI HEARD section appears. It shows the AI’s recap of the conversation, so you have context before you reach out.

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The pre-written message

The detail screen shows the drafted message for the recommended action under one of two labels:

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Take action

The primary button fires the recommended channel: If the lead is reachable by more than one channel, the other channels appear below the primary button. Those alternate buttons read Call, Text, and Email. Every message is pre-filled. You always tap send yourself.

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Confirmations for booked meetings

When your AI captured a booked meeting, the pre-written text and email confirm the specific time. For example: “You’re confirmed for [day] at [time]”. The app recognizes a meeting only from the structured appointment details your AI saved. It never guesses one from the summary. So a declined or merely-discussed time never produces a false confirmation.

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Mark a follow-up done

How a follow-up clears depends on the channel, because the app can only know an outcome it can observe. When a text or email send is confirmed, a brief Follow-up sent confirmation appears and you return to the feed. Completed items disappear from the feed immediately. Some follow-ups are tied to one of your AI’s tasks. hyzl marks that task complete on your account, so the follow-up clears on the web dashboard too. A follow-up can expire or refresh away. If you open one, the detail screen shows This follow-up isn't available anymore. with a Go to follow-ups button. If it failed to load instead, you will see Couldn't load this lead — check your connection. A Try again button appears.

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Next steps