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Each trigger row on the Workflows page has its own on/off switch. The switches are independent. Pausing Subscriber cancels stops cancellation calls while a live Trial ends without converting workflow keeps running. The reverse holds too.
  • Pause a workflow (switch off): hyzl immediately stops placing new recovery calls for that trigger. It also stops any automatic retries that were still pending. Nothing else changes: your offer, script, A/B arms, connection, and past results are all preserved.
  • Resume a workflow (switch on): calling turns back on right away. hyzl automatically calls the members who cancelled during the pause, and runs the retries it held. You do not need to re-enter anything.

Status badges

The card header shows the workflow’s live status: Pausing never interrupts a call that is already dialing or in progress; it only stops the next call. The status you see is read straight from the engine, so it always reflects what will actually happen.